Shipping policy

Thank you for shopping with KANASU VALUE STORE. We are committed to delivering your order in a timely and safe manner.

📍 Shipping Locations

We currently ship across India. International shipping is not available at this time.

🚚 Order Processing

Orders are processed within 1-2 business days after payment confirmation (excluding weekends and holidays).

📦 Delivery Time

Estimated delivery time is between 5-9 business days depending on your location and courier availability.

💰 Shipping Charges

We offer free shipping on all prepaid orders. For COD (Cash on Delivery) orders, an additional fee may apply and will be shown at checkout.

📦 Order Tracking

Once your order is shipped, you will receive an email and/or SMS with tracking details. You can track your shipment through the courier partner’s website.

📬 Address Accuracy

Please ensure your shipping address and contact details are correct. We are not responsible for delays or non-delivery due to incorrect or incomplete information.

❗ Delays

Shipping delays may occur due to unforeseen circumstances like weather, courier issues, or festivals. We appreciate your patience in such cases.

📞 Support

If you have any questions about your order or shipping, feel free to contact us at info@thekanasustore.com.